Process All
Cards
Merchants who accept credit cards, ATM/debit cards
and checks enjoy greater sales than those who
do not. Accepting cards encourages customer purchasing,
stimulates customer impulse buying and can help
grow your business. Noncash purchase payment is
an important option for both traditional and Internet
businesses. Accept all major credit cards, including
MasterCard® and Visa®, American Express®, Discover®Network,
Diners ClubSM, and JCBSM,
as well as ATM/debit cards.
Accept Checks
TeleCheck® is a check acceptance service that
FDIS offers through its alliance
with TeleCheck® Services that provides merchants
an additional way to accept noncash payments from
customers
Process
credit cards over the telephone
The TeleCharge® service offers your business a
new degree of protection by allowing merchants
to process credit card purchases from any touch
tone telephone. TeleCharge agents simply fill
out a sales receipt, request authorization via
a toll-free telephone number and submit the sales
slip for verification. Merchants receive the proceeds
of their sales via ACH into their designated checking
account.
Merchant
rewards
for being a Firs Data Independent Sales merchant. The Firs Data Independent Sales
Merchant Club offers many value-added benefits
to merchants who elect to join the club, including
free point-of-sale supplies and a program that,
in effect, extends equipment warranties and provides
prompt equipment replacements.
Accept purchasing
cards from your corporate customers
Increase customer loyalty and achieve preferred
provider status by accepting purchasing cards
and offering business-to-business processing solutions.
 Reduce chargebacks
A chargeback is a disputed transaction between
a merchant and a customer. FDIS
has a dedicated Chargeback and Retrieval Department
to help you minimize chargebacks.
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Get help 24/7
FDIS supports its merchants
24 hours a day, 7 days a week, in 140 languages
and dialects.
View your account
activity online
Mymerchantoffice.com® is FDIS dedicated Web site
that allows our merchants to access their merchant
account information online, 24 hours a day, 7
days a week.
Get technical
help for your equipment
The FDIS POS Help Desk answers
questions about merchants’ point-of-sale (POS)
processing equipment, 24 hours aday, 7 days a
week, in 140 languages and dialects.
Access technical
support for your secure payment gateway
The Technical Support Department assists merchants
with the setup of the First Data Global Gateway payment gateway ; other Internet gateways and processing
software.
Access
account information by telephone
Our interactive voice response (IVR) allows merchants
to access their deposit history, to order merchant
statements and to connect to the voice authorization
center.
Reduce losses
By monitoring transactios on a daily basis; Firs Data Independent Sales
International’s Loss Prevention Department reduces
merchants’ risks of fraudulent credit card transactions.
Protect yourself
from fraud
FDIS offers merchants tips
that help them reduce fraud. State-of-the-art
online payment gateways, such as the First Data Global Gateway payment gateway , enable merchants to process
transactions securely over the Internet.
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